Privacy Policy

Last updated on 9 April of 2021.

Scope

This Disclaimer, Privacy & Cookie Notice is applicable when you visit the website https://www.frames-group.com/ (“Website”),that is managed by Frames.
Frames may at any time amend the terms of this Disclaimer, Privacy & Cookie Notice. Amendments will go into effect as soon as they have been published on this Website. This Disclaimer, Privacy & Cookie Notice can be consulted, downloaded and printed via this Website. Frames encourages that you regularly read the Disclaimer, Privacy & Cookie Notice to ensure that you understand our practices and your rights when you visit the websites.

1. Disclaimer

1.1 Links to other websites

This Website managed by Frames may contain hyperlinks to third party websites that are not managed by Frames.
These hyperlinks have solely been included for the visitor’s convenience. Frames does not accept any responsibility for the content, the availability or the quality of offers made on external websites managed by parties other than Frames.

Visiting any linked websites will be at your own risk and it is the responsibility of the visitor to take all protective measures to safeguard against viruses or other destructive elements. The links are provided in order to help you find relevant websites, services and/or products that may be of interest to you. It is the responsibility of the visitor to decide whether any services and/or products available through any of these third party websites are suitable for the visitor’s intended purposes. Frames is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this Website includes a link infringes the intellectual property rights of any third party) or the information appearing thereon or any of the products or services described thereon.

Links to other websites that are not managed by Frames do not mean nor mean to imply that Frames sponsors, endorses, is affiliated or associated with the content of such website or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, nor that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Frames, including its affiliates or subsidiaries.

1.2 Intellectual property

The information, images, lay-out, documents, audio, video, text and software on this Website are intellectual property of Frames. It is not allowed to copy, publish or in any way distribute or multiply the information on this Website without prior written permission of Frames. It is allowed to download material from this Website for personal, non-commercial use only, provided that the material is not amended and that all copyright and other proprietary notices will be kept intact.

1.3 Liability

Although the greatest possible care has been exercised to ensure the correctness and completeness of the information provided on this Website, Frames does not accept any liability for it. This Website and the contents herein are provided as a convenience to you. The contents of the Website are provided on an “as is” and “as available” basis. Frames does not warrant that the Website will be uninterrupted or error-free. Frames reserves the right to revise the Website or withdraw access to the Website, or parts thereof, at any time.

2. Privacy Notice

When you visit the Frames Website you may enable Frames Energy Systems B.V. to collect your personal data. Contact details of Frames Energy Systems B.V. (“Frames”) are as follows:

Eikenlaan 237
2404 BP, Alphen aan den Rijn
The Netherlands
Trade registry number: 28062277
Telephone: +31 (0)172 461 600
E-mail: info@frames-group.com

Frames believes it is important to protect your personal data with the utmost care. Information on how we process and protect your personal data can be found below.

This privacy notice (“Privacy Notice”) does not apply to third party websites, or websites which are referred to on Frames’ Websites via hyperlinks. We encourage you to read the privacy policies on the third party websites you visit.

2.1 Personal data

The processing of personal data is not part of Frames’ core business. Frames may under circumstances process your personal data.

Frames respects the privacy of the visitors on our Website, and will solely use the information you provide to us for previously determined purposes, in accordance with the General Data Protection Regulation (EU 2016/679) and the Dutch General Data Protection Regulation Implementation Act.
Frames may process the following personal data for the following purposes:

a. To be able to provide our products and/or services to you

If you wish to download certain available technical data (e.g. brochures and product leaflets) and/or the Frames Code of Conduct from the Frames Website, if you wish to contact Frames colleagues through the Frames Website, if we need to contact you regarding your order or a question you have sent us, or in order to process your orders and send invoices, we may, for example, ask for your name, company name, bank account details and e-mail address.
The legal basis for the processing of this personal data:

• The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; or
• The processing is necessary for the purposes of the legitimate interests of Frames, which, in this case, are improving our products and services and informing you about our new products, services, and limited marketing and sales activities, except in cases where our interests are overridden by your interests or fundamental rights and freedoms which require protection of your personal data.

b. To be able to inform you on the nearest Frames office location

When visiting the Frames Website, we may process your IP-address, in order to be able to inform you about the Frames office that is nearest to your location.

The legal basis for the processing of this personal data:

• The processing is necessary for the purposes of the legitimate interests of Frames, which, in this case, are improving our products and services and informing you about our new products, services, and limited marketing and sales activities, except in cases where our interests are overridden by your interests or fundamental rights and freedoms which require protection of your personal data.

c. To be able to process your job application and/or to provide you with a job offer

If you decide to apply for a job opportunity at Frames or submit an open job application, you may be requested to provide your name, gender, date of birth, home address, telephone number, e-mail address as well as your C.V. (Curriculum Vitae). Such personal data shall only be used by us in order to evaluate your job application and in case of a specific job application your suitability for the relevant job vacancy.

The legal basis for the processing of this personal data:

• You have given consent to the processing of your personal data for one or more specific purposes; or
• The processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.

d. To comply with relevant laws and regulations

Under circumstances, we may be obliged to process, for example, your name, address, e mail address, bank account details, to comply with relevant local or European laws and regulations, including, but not limited to tax and administration laws.

∙ The processing is necessary for compliance with a legal obligation to which Frames is subject.

2.2 Applicable retention period

Frames keeps your personal data or other data that you provide to us, whether or not provided via the Website, as long as necessary for the purposes indicated above, or to comply with our legal obligations such as (statutory) retention periods. After expiry of such a retention period, Frames will destroy all copies containing personal data or anonymize such data. If you have any questions regarding our applicable retention periods, please contact us via the contact details provided under clause 2 (Privacy Notice).

In respect of a job application or job offer (as set forth in paragraph 2.1(c) above, please note that if your application is subsequently rejected or in case the application procedure for a relevant job vacancy is cancelled, we shall proceed to delete above mentioned personal data provided by you within 4 weeks after such rejection or cancellation. We may retain your personal data up to one year after rejection or cancellation in order to inform you of other job opportunities, but only after receiving your explicit consent to such use.

2.3 Sharing personal data

We will not share your personal data with third parties, unless to the extent that we are obliged to do so pursuant to mandatory applicable law, including, but not limited to, the General Data Protection Regulation (EU 2016/679) and the Dutch General Data Protection Regulation Implementation Act, a binding decision from a governmental body or an order to do so by a competent court.

However, if you decide to apply for a job opportunity with one of Frames’ group companies, your personal data may be shared with them. Please note that some of these group companies are located outside the European Union. A list of all Frames group companies including their location and further contract details can be found here: https://www.frames-group.com/contact-us.

2.3 Your rights

You have the right to request access to your personal data as well as rectification, deletion and/or restriction of the processing of your personal data. Under circumstances, you may also have the right to object to processing of your personal data, and the right to data portability.

If personal data is processed by Frames based on your consent, you may revoke your consent.

If you wish to exercise (one of) these rights, please contact us via the contact details provided under clause 2 (Privacy Notice) above. We will respond to your request as soon as possible, but at least within four weeks. If we deny your request, we will explain why and inform you of your rights.

You also have the right to file a complaint with the Dutch Data Protection Authority: www.autoriteitpersoonsgegevens.nl/en.

3. Cookie Notice

Frames’ Website also uses cookies. A cookie is a file that is sent to your device and collects information about your visit to our Website. A cookie may then be stored on your hard drive so Frames can recognize you when you return to the Website. You may set your browser to notify you when you receive a cookie.

3.1 Types of Cookies

Frames’ Website uses essential, functional and analytical cookies.

Essential Cookies – enable you to use this Website. Without these cookies, it would not be possible for you to navigate around the Website and to use the different features. We do not need your consent to use these cookies.

The following essential cookies will be used:

Functional Cookies – allow the Frames Website to remember your preferences and therefore provide an enhanced, more personal utilization of the Website. We will only use these cookies after receiving your consent.

Analytical Cookies – collect information on how you use the Frames Website when you visit (for example the pages you view the most, last seen page), in order to allow further improvement and optimization of the Website. We will only use these cookies after receiving your consent.

Tracking Cookies – allows our business partners to provide you with customized advertising. We will only use these cookies after receiving your consent.

More information

If you have questions, remarks or requests related to this Disclaimer, Privacy & Cookie Notice, please contact us via the contact details referred to under clause 2 (Privacy Notice) above.